Dear Customer,

We present to you our Information and Consent Text regarding the Protection and Processing of Personal Data by ESPOİR SUİSSE HEALTH PRODUCTS MARKETING INC. (dpoir-beaute.com) in accordance with the provisions of the Personal Data Protection Law No. 6698 (KVKK). Your identity-related information, including any information that identifies you or can be identified, including your special qualified personal data, will be processed by ESPOİR SUİSSE HEALTH PRODUCTS MARKETING INC. (dpoir-beaute.com) as Data Controller within the scope stated below. Processing of your Personal Data refers to any operation performed on the data, including obtaining, recording, storing, preserving, altering, reorganizing, disclosing, transferring, taking over, making obtainable, classifying, or preventing the use of the data. This Information and Consent Text aims to inform customers about the personal data processing activities carried out by Dpoir-beaute.com in accordance with the aforementioned Law and to obtain explicit consent for the situations specified below.

We would like to emphasize that we attach the utmost importance to the security of your personal data as ESPOİR SUİSSE HEALTH PRODUCTS MARKETING INC. (dpoir-beaute.com), and we continue our activities with the awareness that the security of your personal data is of paramount importance in all the products and services we offer.

Purposes and legal reasons for processing your personal data: Personal data belonging to customers are processed within the framework of the personal data processing conditions and purposes specified in Articles 5 and 6 of the Law, including conducting necessary studies by the relevant business units for the benefit of the individuals concerned from the products and services offered by dpoir-beaute.com, conducting necessary studies by the relevant business units for the realization of the commercial activities carried out by dpoir-beaute.com, planning and implementing the commercial and/or business strategies of dpoir-beaute.com, ensuring the legal, technical, and commercial-business security of dpoir-beaute.com and related individuals in business relationship with Dpoir_beaute.com, and planning and implementing the activities necessary for the customization, recommendation, and promotion of the products and services offered by dpoir-beaute.com according to the tastes, usage habits, and needs of the relevant individuals. For the situations where the personal data processing conditions specified in Article 5/2 and 6/3 of the Law are not met, explicit consent of the customers is required for the processing of personal data by Dpoir-beaute.com. In this context, customers’ personal data may be processed and shared with the parties specified in this Information and Consent Text.

Transfer of your personal data: Personal data belonging to customers may be shared with ESPOİR SUİSSE HEALTH PRODUCTS MARKETING INC. and Company officials, our subsidiaries, business partners, suppliers, shareholders, legally authorized public institutions and organizations, and private institutions within the framework of the personal data processing conditions and purposes specified in Articles 8 and 9 of the Law, including conducting necessary studies by the relevant business units for the benefit of the individuals concerned from the products and services offered by Dpoir-beaute.com, conducting necessary studies by the relevant business units for the realization of the commercial activities carried out by Dpoir-beaute.com, planning and implementing the commercial and/or business strategies of Dpoir-beaute.com, and planning and implementing the activities necessary for the customization, recommendation, and promotion of the products and services offered by Dpoir-beaute.com according to the tastes, usage habits, and needs of the relevant individuals.

Your rights under Article 11 of the Law: You have the following rights regarding your personal data by applying to dpoir-beaute.com: I) to learn whether your personal data are processed or not, II) if processed, to request information, III) to learn the purpose of processing and whether they are used in accordance with the purpose, IV) to know the third parties to whom your personal data are transferred domestically or abroad, V) if your personal data are incomplete / incorrectly processed, to request correction, VI) to request deletion / destruction within the framework of the conditions stipulated in Article 7 of the Law, VII) to request notification of the transactions made pursuant to subparagraphs (V) and (VI) to third parties to whom your personal data are transferred, VIII) to object to the emergence of a result against you due to it being analyzed exclusively by automatic systems, IX) to request compensation in case of damage due to being processed unlawfully.

If you need further assistance or have any questions, please don’t hesitate to contact us.

Under the law, the data controller you can apply to:

In accordance with the regulations of the Personal Data Protection Law, you can submit your request regarding the exercise of the rights mentioned above to Dpoir-beaute.com in writing or through other methods determined by the Personal Data Protection Board and also through the channels specified below. You can submit your application in writing to Espoir Suisse Sağlık Ürünleri Pazarlama A.Ş. Nida Kule Ataşehir Nida Kule, Barbaros Mahallesi, Begonya Sok. No:1/2 B265 Batı Ataşehir/ Ataşehir / İstanbul address with identity documents either personally or by post with a signature, or you can send it via email to info@dpoir-beaute.com.

Our Privacy Policy:

As ESPOİR SUİSSE SAĞLIK ÜRÜNLERİ PAZARLAMA A.Ş. (dpoir-beaute.com), we are committed to protecting the privacy of our users and ensuring that our services are used securely and effectively. In this regard, this D’Poir Privacy Policy (“Policy”) has been prepared to ensure that the personal data of our members are processed in full compliance with the Personal Data Protection Law (“Law”) No. 6698 and to inform our users accordingly. dpoir-beaute.com’s cookie policy is an integral part of this Policy. The purpose of our PRIVACY AND COOKIE POLICY is to determine the terms and conditions regarding the use of personal data shared by the users/visitors/customers of the Platform operated by ESPOİR SUİSSE SAĞLIK ÜRÜNLERİ PAZARLAMA A.Ş. (“D’Poir”) or generated by the Data Subject during the use of the Platform by the Data Subject.

Processed Personal Data:

The data processed by D’poir and considered personal data under the Law are listed below. Unless explicitly stated otherwise, the term “personal data” in the scope of this PRIVACY AND COOKIE POLICY will cover the following information.

Identity Information

Contact Information

User Information

User Transaction Information

Transaction Security Information

Financial Information

Marketing Information

Request/Complaint Management Information

In accordance with Articles 3 and 7 of the Personal Data Protection Law, data that has been anonymized irreversibly will not be considered personal data under the aforementioned law provisions, and processing activities related to such data will be carried out without being bound by the provisions of this Policy. Personal Data Processing Purposes D’Poir may process the personal data provided by the Data Subject (customer) for the following purposes: creation of membership records and accounts and keeping related records, enabling the Data Subject to benefit from the services provided via the Platform, detection of system errors and performance monitoring, improvement of the operation of the Platform, provision of maintenance and support services, backup services, conducting necessary work by the relevant business units for the realization of the product and services offered by D’Poir and carrying out related business processes, planning and execution of commercial activities carried out by D’Poir and necessary work by the relevant business units for this purpose, ensuring the legal, technical, and commercial-operational security of D’Poir and parties in a business relationship with D’Poir, planning and execution of D’Poir’s commercial and/or business strategies.

Personal Data to be Processed with the Explicit Consent of the Data Subject and Processing Purposes: Within the scope of the explicit consent of the Data Subject, D’Poir may process data by tracking the actions of Data Subjects on the Platform for the purposes of enhancing user experience, creating statistics, segmenting users, direct marketing and remarketing, creating and transmitting personalized promotions and campaign offers to the Data Subject, and using the data obtained for these purposes in all kinds of advertising and promotional content, and may share this data with the other parties notified below.

Transfer of Personal Data: D’Poir may transfer the personal data of the Data Subject and the new data obtained using this personal data to third parties to the extent necessary for the realization of the purposes specified in this PRIVACY AND COOKIE POLICY, for the provision and execution of D’Poir’s services. Espoir may share with third parties such as external service providers, including those sending SMS and emailing to improve and personalize the Data Subject experience, ensure the security of the Data Subject, detect fraudulent or unauthorized uses, conduct operational evaluations, resolve errors related to Platform services, and achieve any of the purposes listed in this Privacy Policy.

Personal data may be shared with ESPOİR SUİSSE SAĞLIK ÜRÜNLERİ PAZARLAMA A.Ş. and its officials, shareholders, business partners, suppliers, legally authorized public institutions and organizations, and legally authorized private institutions within the framework of the Personal Data Protection Law No. 6698, limited to these purposes, and may be transferred abroad in accordance with the procedures and principles specified in Article 9 of the Law and the decisions of the Personal Data Protection Board. Method of Collecting Personal Data and Legal Basis Personal Data are collected via the Platform and electronically. Personal data collected for the reasons stated above can be processed and transferred within the scope of the purposes specified in this PRIVACY AND COOKIE POLICY and in compliance with the Law No. 6698. Data Subject Rights In accordance with Article 11 of the Law

  • They have the right to:
  • Learn whether personal data concerning them are being processed,
  • If personal data are being processed, request information regarding this processing,
  • Learn the purpose of the processing of personal data and whether they are being used for their intended purpose,
  • Know the third parties to whom personal data are transferred domestically or abroad,
  • Request the correction of personal data if they are incomplete or inaccurate, and request the notification of the correction made to third parties to whom the personal data have been transferred within this scope,
  • Request the deletion or destruction of personal data in case the reasons requiring the processing of personal data cease to exist, even if they have been processed in accordance with the law and other relevant provisions, and request the notification of the deletion or destruction made to third parties to whom the personal data have been transferred within this scope,
  • Object to the occurrence of a result against themselves by means of analyzing the processed data, especially through automated systems, and demand compensation for damages in case personal data are processed unlawfully.

The requests related to the exercise of these rights can be communicated to Espoir through the methods specified in the Personal Data Processing and Protection Policy prepared by Espoir within the scope of Law No. 6698, which is available at www.dpoir-beaute.com. Espoir will conclude these requests within thirty days. Espoir reserves the right to charge a fee for these requests in accordance with the fee schedule determined by the Personal Data Protection Board, if any.

Cookie Policy: As ESPOİR SUİSSE SAĞLIK ÜRÜNLERİ PAZARLAMA A.Ş. (D’POİR), we are committed to protecting the privacy of individuals who use our services and products to ensure that they benefit securely and completely from our website. Like most websites, dpoir-beaute.com (the “Site”) uses Cookies to show personalized content and advertisements to visitors and customers, to perform analytical activities within the site, and to track visitor usage habits on the website and mobile site and application (together, the “Platform”). Espoir’s Cookie Policy is an integral part of the dpoir-beaute.com Privacy Policy. D’POİR has prepared this Cookie Policy (“Policy”) to explain the Cookies used on the Site and how users can manage and change their preferences on this matter. We recommend reviewing the Dpoir-beaute.com Privacy Policy for more detailed information on the processing of your personal data by D’Poir.

What is a Cookie? Cookies are small text files stored on your device or network server via browsers when you visit websites. Cookies are created by servers associated with the websites you visit. Thus, the server can understand it when the visitor revisits the same site. Cookies do not contain personal data such as names, gender, or addresses of visitors. For more detailed information about cookies, you can visit www.aboutcookies.org and www.allaboutcookies.org.

Which Cookies are Used? Cookies can be categorized based on their owners, lifespans, and purposes:

  • According to the party that sets the cookie, both Platform cookies and third-party cookies are used. Platform cookies are created by D’Poir, while third-party cookies are managed by different companies in collaboration with D’Poir.
  • In terms of active duration, session cookies and persistent cookies are used. Session cookies are deleted when the visitor leaves the Platform, while persistent cookies can remain on visitors’ devices for various durations depending on their usage.
  • Based on their purposes, technical cookies, authentication cookies, targeting/advertising cookies, personalization cookies, and analytical cookies are used on the Platform.
  • During your visit to our website, to personalize and improve the content, including advertisements, presented to you, the following types of cookies from third-party websites may be used:


Cookies can be stored on your device for the following purposes:

Social Media Content: We may publish content from social networks on our support pages. Therefore, by accessing this content on our support pages, a cookie from the relevant social network may be stored on your device. We recommend reading the cookie policies of these social networks for more detailed information.

Flash Cookies: These are files stored by Flash software. This tool is often installed as an extension of internet browsers to display dynamic objects such as animated graphics or video directories. Therefore, Flash cookies may be installed due to the use of this application. We recommend reading the cookie policy on the www.adobe.com website for more information.

Why Are Cookies Used? Cookies on the Platform are used for the following purposes:

  • Cookies are used on the Platform for the following purposes:
  • Performing essential basic functions for the operation of the Platform. For example, ensuring that items in D’Poir members’ shopping carts are not lost during their visit to the site. Also, eliminating the need for logged-in members to re-enter their password when visiting different pages on the Platform.
  • Analyzing the Platform and improving its performance. For instance, integrating different servers that the Platform operates on, determining the number of visitors to the Platform, adjusting performance settings accordingly, or facilitating visitors in finding what they are looking for.
  • Enhancing the functionality of the Platform and providing ease of use. For example, sharing content on third-party social media platforms via the Platform, remembering the username or search queries of visitors for their subsequent visits.
  • Conducting personalization, targeting, and advertising activities. For instance, displaying advertisements relevant to visitors’ interests based on the pages and products they view.


Here is the translation of the provided text into English:

How to Manage Your Cookie Preferences?

D’Poir highly values users’ ability to manage their preferences regarding their personal data. However, it should be noted that for some Cookies necessary for the functioning of the Site, preference management may not be possible. Additionally, it is important to mention that disabling certain Cookies may result in the Site’s various functions and features not working properly. Below are the details on how to manage Cookie preferences used on the Platform:

Visitors have the option to personalize their Cookie preferences by changing the browser settings they use to view the Platform. If the browser being used offers this option, Cookie preferences can be changed through browser settings. Thus, depending on the capabilities provided by the browser, individuals can choose to block the use of Cookies, prefer to receive a warning before Cookies are used, or opt to disable or delete only certain Cookies. While these preferences may vary depending on the browser used, general information can be accessed at https://www.aboutcookies.org. It should be noted that Cookie preferences need to be set separately for each device the visitor uses to access the Platform.

  • Click here to disable Cookies managed by Google Analytics.
  • Click here to manage personalized advertising experience provided by Google.
  • Preferences regarding Cookies used for advertising activities by many companies can be managed via Your Online Choices.
  • To manage Cookies on mobile devices, you can use the settings menu of the mobile device.


What Rights Do You Have?

In accordance with Article 11 of the Law No. 6698 on the Protection of Personal Data, visitors have the right to request from D’Poir:

  • To learn whether personal data is being processed or not,
  • If personal data has been processed, to request information regarding this processing,
  • To learn the purpose of processing personal data and whether they are being used in accordance with this purpose,
  • To know the third parties to whom personal data are transferred, whether domestically or internationally,
  • If personal data are incomplete or inaccurate, to request their correction and to request notification of this correction to third parties to whom the personal data have been transferred,
  • To request the deletion or destruction of personal data in case the reasons requiring the processing of personal data cease to exist, despite being processed in accordance with the Law and other relevant laws, and to request notification of this deletion or destruction to third parties to whom the personal data have been transferred,
  • To object to the occurrence of a result against the person by exclusively analyzing the processed data through automated systems,
  • To request compensation for damages in case personal data are processed unlawfully.


The rights mentioned above will be evaluated and concluded within 30 (thirty) days in any case when they are communicated to D’Poir through the methods specified in the Personal Data Processing and Protection Policy prepared by D’Poir within the scope of Law No. 6698. Although no fee will be charged for requests, D’Poir reserves the right to charge a fee based on the fee schedule determined by the Personal Data Protection Board.

Changes in Consent and Privacy Policy D’Poir aims to provide detailed explanation to its users about the scope and purposes of Cookie use and to inform its users about Cookie preferences through the Privacy Policy (“Policy”). Therefore, it is deemed that consent is given to the use of Cookies when the Cookie information warning on the Platform is closed and the Site continues to be used. Users always have the opportunity to change their Cookie preferences. D’Poir may change the provisions of the Policy at any time. The current Policy becomes effective on the date it is published on the Platform.

About Membership To become a member of our store, you just need to go to our Member Operations page and fill out the relevant sections. It is very important to fill in your membership information correctly and completely to prevent communication and transportation problems. Please fill it out carefully and completely for the products and services to reach quickly and safely. Becoming a member is a very simple and fast process. Becoming a member does not imply any obligation on your part. However, please carefully read the Sales Agreement before making any purchases. You have the right to terminate your membership at any time.

Membership Cancellation The member has the right to terminate their membership at any time. After you terminate your membership, all your relations with our site will be terminated. To terminate your membership, you should log in as a member and then submit your request via our contact information page.


Membership cannot be canceled in the following cases:

  1. If 60 days have not passed since the member’s last order.
  2. If a membership cancellation request is made with a different email address.
  3. If the member cannot be reached through the registered information.

Membership will be canceled by us in the following cases:

  1. If the member sends or writes unethical messages.
  2. If the member attempts fraud.
  3. If the member attempts to harm the system or the reputation of our company.

Member Security All necessary precautions have been taken in our store for the security of the members. In addition to these precautions, you are also responsible for the security of your member information. Do not share your login information with anyone for entering our store, and do not log in to the system from computers whose security you are not sure of. Different Address: There is an address section where each member can enter a different address other than their registered address when placing an order. The address section is designed for you to use when sending gifts to your friends or when you are in different addresses, such as different branches of the company where you work or when you are on vacation. Or if you want your invoice to reach your friend for your order.

Product Reviews Each member can write reviews for products. As you share your information and experiences with other users, shopping will be more enjoyable and conscious. Customer reviews will create a more conscious shopping environment as they will be unbiased and experience-based. When writing product reviews, please pay attention to the following:

  • Write respectful comments to other users and the manufacturer of the product within the framework of general moral rules.
  • Comments that are deemed inappropriate are deleted from the system after review.